Learning and Development Articles

Build your Personal Resilience

It's human nature to resist change, particularly when it comes in the form of adversity or challenge. Our ability to cope with stress and to spring back and overcome adversity is a measure of our resilience. Building resilience requires that we pay attention to the...

Accountability: It’s not about the forms. Lessons from the Humanitarian Sector

Being accountable for end results is not a new concept in the business world. However in the not for profit and especially humanitarian sectors accountability is a current buzzword. This is partly because of the recent global economic crisis that has seen donations to...

Relaxed and effortless learning. Making learning stick.

The feats of World Memory Champions - those who can memorise thousands of binary digits in 30 minutes, or the order of 16 packs of playing cards, or even the numbers in hours may beyond the reach of the majority of us 'normal' beings. However employing some of the...

10 Success Factors to Handlling Difficult Conversations

"What do I do in a conversation when I am attacked unfairly, or the person opposite me makes uncalled for comments about my appearance or previous behaviours?" "Why can't people just have a normal conversation? Why do they need to behave so badly?" "Sometimes, at the...